
The Cottage is fortunate to have chosen and been able to maintain an excellent cadre
of key managers. Spirit is high. Turnover is low. And every resident is treated
like a member of the family.
Much has to do with the interview and selection process. It is intense, time-consuming
and includes rigorous background checks, and rightly so. The Cottage wants people
who are not only well trained and experienced, but individuals who have a mind-set
that prioritizes the needs of seniors.